Contact Us
Initial Contact
Before filing a formal complaint, we encourage you to contact our customer service team:
- Email: support@powermy.business
- Phone: (956) 332-2136
We strive to resolve all issues within one business day.
Regulatory Complaints
If you wish to file a formal complaint, you may do so through the Public Utility Commission of Texas:
- PUCT Online Complaint Form
- PUCT Hotline: 1-888-782-8477
- PUCT Address:
Central Records
Public Utility Commission of Texas
1701 N. Congress Avenue
P.O. Box 13326
Austin, Texas 78711-3326
Our PUCT Broker Registration number is BR240245