Privacy Policy

Last Updated: November 2, 2024

This privacy policy ("Privacy Policy") explains how Power My Society, a Delaware Corporation ("Power My Society", "we", or "us") handles information collected through www.powermy.casa and related services (collectively, the "Services").

Information We Collect

We collect information necessary to provide our energy brokerage services, including:

Contact information
Service address information
Energy usage data
Account and billing information
Information about your interaction with our Services

How We Use Information

We use collected information to:

Provide brokerage services
Analyze energy usage and costs
Communicate with you about our Services
Improve our Services
Comply with legal requirements

Information Protection

We protect your proprietary information as required by Texas law. We will not release proprietary client information unless:

You provide written authorization
Disclosure is required by law
Disclosure is to the Public Utility Commission of Texas

Information Retention

We retain records for a minimum of two years as required by Texas regulations.

Your Rights and Customer Service

You can contact us regarding your information or our Services at:

Phone: (956) 332-2136
Email: privacy@powermy.business

For complaints, you may also contact the Public Utility Commission of Texas:

Address: Customer Protection Division, P.O. Box 13326, Austin, Texas 78711-3326
Phone: (512) 936-7120 or toll-free in Texas at 1-888-782-8477
Email: customer@puc.texas.gov
Website: www.puc.texas.gov

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through our website or direct notification.

Effective Date: November 2, 2024